itunes didn't download purchase

If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading. When you buy and download music, a movie, or a TV show from the iTunes Store, Apple Music app, or Apple TV app and the download gets interrupted, you can restart the download. Restart a download on your iPhone, iPad, or iPod touch. Open the iTunes Store app. On your iPhone or iPod touch, tap More at the bottom of the screen, then tap Downloads. On your iPad, tap Downloads. You won't see Downloads unless you have items available to download. If asked, enter your Apple ID and password. Find the download that you want to restart, then tap the blue download arrow . If you can't complete the download on your iPhone, iPad, or iPod touch, try to download it in the Apple Music app or Apple TV app on your Mac, or in iTunes for Windows on your PC. Then sync it to your device. If you still can't restart your downloads, learn what to do. Restart a download on your Mac or PC. On your Mac, open the Apple Music app or Apple TV app. On your PC, open iTunes for Windows. If you're not signed in, sign in with your Apple ID. In the menu bar at the top of your screen, choose Account > Check For Available Downloads. Enter your Apple ID password, then click View Account. Your downloads will automatically restart. If they don't, learn what to do. If you still can't restart your downloads, try these steps. Restart your iPhone, iPad, iPod touch, or computer. Make sure that your iPhone or iPod touch is updated to the latest version of iOS, iPad is updated to the latest version of iPadOS, or Mac is updated to the latest version of macOS. On your PC, make sure that you're using the latest version of iTunes for Windows. If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware. If you can't connect to the iTunes Store, check your settings and network connections. Learn more. Redownload music, movies, and TV shows. Learn how to turn on Automatic Downloads for your purchases. Learn more about iTunes for Windows connectivity tests. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. Redownload apps, music, movies, TV shows, and books. Find the item in your purchases, then redownload it to your device. If you don't see the item in your purchases, learn what to do. Before you begin. Make sure that you have the latest version of iOS or iPadOS, macOS, watchOS, and tvOS. Sign in with the Apple ID that you used to purchase or download the item originally. If you have questions about billing, payments, or subscriptions, get help. You can also view your purchase history to learn more about past purchases. Redownload apps. Games that you play with an Apple Arcade subscription don't appear in your purchases. To redownload a game from Apple Arcade, search for the game and download it again. How to redownload apps on an iPhone, iPad, or iPod touch. Open the App Store app, then tap Today at the bottom of the screen. Tap the sign-in button or your photo at the top of the screen. Sign in with the same Apple ID that you originally used to purchase the item. Tap Purchased. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased. Tap "Not on this [device]." Find the app that you want to download, then tap the download button . Don't see the app that you purchased? How to redownload apps on a Mac. Open the App Store on your Mac. Click the sign-in button or your photo in the sidebar. Sign in with the same Apple ID that you originally used to purchase the item. Find the app that you want to download. If you use Family Sharing, you can choose a family member's name next to "Purchased by" to see their purchases. Click the download button for the app. Don't see the app that you purchased? How to redownload apps on an Apple Watch. Open the App Store on your Apple Watch. Scroll all the way to the bottom, tap Account, then tap Purchased. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased. Find the app that you want to download, then tap the download button . Don't see the app that you purchased? How to redownload apps on an Apple TV. From the Home screen, choose App Store. Choose Purchased. If you use Family Sharing, you can select a family member's name to see their purchases. Find and select the app that you want to redownload. Select the download button . Don't see the app that you purchased? You can't redownload apps on an Apple TV (3rd generation or earlier). Redownload music. If you have an Apple Music subscription, items that you download to listen to offline won't appear in your iTunes Store purchase history. You can turn on Sync Library to access your music library and music that you've downloaded from Apple Music on all of your devices. How to redownload music on an iPhone, iPad, or iPod touch. Open the iTunes Store app. Sign in with the same Apple ID that you originally used to purchase the item. On your iPhone or iPod touch, tap More in the menu at the bottom of the screen, then tap Purchased. On an iPad, just tap Purchased. Tap Music at the top of the screen. If you use Family Sharing and you want to see content that a family member purchased, tap the family member’s name. Find the music that you want to redownload, then tap it. Tap the download button for the song or album. You can find the music in the Music app. Don't see the item that you purchased? How to redownload music on a Mac. Open the Music app. Sign in with the same Apple ID that you originally used to purchase the item. From the menu bar at the top of your computer screen, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased. Find the music that you want to redownload. If you use Family Sharing, you can choose a family member's name next to Purchased to see their purchases. Click the download button for the album or song. You can find the music in the Music app. Don't see the item that you purchased? How to redownload music on iTunes for Windows. Open iTunes. Sign in with the same Apple ID that you originally used to purchase the item. From the menu bar at the top of the iTunes window, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased. Choose Music from the menu in the upper-left corner of the iTunes window. Find the music that you want to redownload. If you use Family Sharing, you can choose a family member's name next to Purchased to see their purchases. Click the download button for the album or song. Don't see the item that you purchased? Listen to your music on other devices. On Apple TV, Android devices, and more, turn on Sync Library to listen to any song from Apple Music or your music library. Redownload movies and TV shows. You won't see Apple TV channels in your purchases. To redownload episodes or movies from an Apple TV channel, search for them in the Apple TV app and download them again. When you rent a movie, you can download it to only one device at a time. How to redownload movies and TV shows on an iPhone, iPad, or iPod touch. Open the iTunes Store app. Sign in with the same Apple ID that you originally used to purchase the item. On an iPhone or iPod touch, tap More in the menu at the bottom of the screen, then tap Purchased. On an iPad, just tap Purchased. At the top of the screen, tap Movies or tap TV Shows. If you use Family Sharing and you want to see content that a family member purchased, tap the family member’s name. Find the movie or TV show that you want to redownload, then tap it. Tap the download button for the title. When the download completes, you can find the movie or TV show in the Apple TV app. Don't see the item that you purchased? How to redownload movies and TV shows on a Mac. Open the Apple TV app. Sign in with the same Apple ID that you originally used to purchase the item. From the menu bar at the top of the window, choose Account > Purchased. Find the movie or TV show that you want to redownload. If you use Family Sharing, you can choose a family member's name next to Purchased to see their purchases. Click the download button for the item. Don't see the item that you purchased? How to redownload movies and TV shows on iTunes for Windows. Open iTunes. Sign in with the same Apple ID that you originally used to purchase the item. From the menu bar at the top of the iTunes window, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased. Click Movies or TV Shows in the top corner of the iTunes window. If you use Family Sharing, you can choose a family member's name next to Purchased to see their purchases. Find the movie or TV show that you want to redownload, then click the download button for the item. Don't see the item that you purchased? Redownload movies and TV shows on other devices. On other devices like smart TVs, you stream movies and TV shows, so you don't need to redownload them. To stream your previous purchases, open the Apple TV app and find your library. Redownload books or audiobooks. If you see a message that says an audiobook can no longer be purchased on Apple Books, there are two things you can try: If you previously purchased the item, follow the steps below to redownload it without paying a second time. If you never bought the item, search for an updated version of the same audiobook in the Book Store. How to redownload books and audiobooks on an iPhone, iPad, or iPod touch. Open the Apple Books app, then tap Reading Now at the bottom of the screen. Tap the sign-in button or your photo in the upper-right corner of the screen. Sign in with the same Apple ID that you originally used to purchase the item. Under My Purchases, tap either Books or Audiobooks. If you use Family Sharing, you can tap a family member's name to see their purchases. Tap "Not on this [device]," then tap All Books or All Audiobooks. Find the book or audiobook that you want to download, then tap the download button . Don't see the item that you purchased? How to redownload books and audiobooks on a Mac. Open Apple Books. Sign in with the same Apple ID that you originally used to purchase the item. Click Book Store. Under Quick Links, click Purchased. If you use Family Sharing, you can choose a family member's name next to Purchased to see their purchases. Click "Not in My Library" to view purchased content that isn't on your computer. Find the book that you want to download, then click the download button in the corner. Don't see the item that you purchased? Get audiobooks on other devices. On a PC, use iTunes for Windows to redownload audiobooks. Follow the same steps that you use to redownload music, but choose Audiobooks in the top corner of the Purchases pane. More about redownloading. If you don't see the item that you want to redownload. Check your purchase history to make sure that you purchased the item with the Apple ID that you signed in with. If not, sign in with a different Apple ID. If you’re not sure what your Apple ID is, we can help. If you don't see items in your purchase history on other Apple IDs, the purchases might be hidden. Learn how to redownload hidden apps or unhide music, movies, TV shows, books and audiobooks. After you download an app on one device, you can't redownload it on another device if there isn't a version available for that device. For example, you might not be able to redownload an app for your Mac on your iOS device. Do you need to reinstall Safari, Mail, the App Store, or other apps that are included with the Mac operating system? Reinstall macOS. If there is a problem when you redownload. If your download was interrupted, learn how to resume the download. If you see items in your purchase history but you can't redownload them, report a problem. How to redownload other items. You can redownload some ringtones and tones in Settings on your iOS device. You can't redownload in-app purchases from your purchase history, but you can restore some in-app purchases. To redownload an iTunes Digital Booklet, redownload the music that the booklet was sold with on your Mac or PC. Learn more. If you use Family Sharing, learn how to share purchases with family members and download shared purchases. If you see a message that says, "This device is associated with another Apple ID. You cannot associate this device with another Apple ID for [number] days," you might need to wait to redownload your purchases. Learn more about associated devices. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. iTunes: How to Download Previously Purchased Music, Movies, and Audiobooks. By Mitch Bartlett 29 Comments. With Apple iTunes, you have unlimited access to download previous music, movie, and audiobook purchases anytime you like. This comes in handy if you have lost your files on your hard drive or wish to easily download the content to a new device. Here’s how. Open iTunes and select “ iTunes Store “. On the right menu, click the “ Purchased ” link. If prompted, type your Apple ID and Password, then select “ Sign In “ Select the type of item you wish to download at the top-right part of the window. Choose “ Music “, “ Movies “, “ TV Shows ” or “ Audiobooks “. You can also choose to view “All” or items “Not in My Library”. Select the Cloud icon next to the item or the “ Download All ” button located at the lower-right part of the screen to download the item(s) to your computer. How do I re-download apps from iTunes? Apple removed app syncing from iTunes. You will have to download purchased apps from your mobile device. Open the “ App Store ” app. Select “ Updates “. Select “ Purchased “. Tap the cloud icon next to the apps you wish to download. You Might Also Like. Reader Interactions. Comments. Ian Gribble says. I cannot reload any of my music or movies nor can I find the original location. This has got to be a scam to force people into subscriptions. I will be avoiding any further dealings with Apple from now on. This will also apply to any companies

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who contact me via the email used to post this comment. YOU PEOPLE ARE THE ABSOLUTE BEST. I WAS ABLE TO READ, UNDERSTAND, & APPLY YOUR TECH-DIRECTIONS FOR AN ‘ITUNE/IPAD’ ISSUE (I’M 60+YRS.). I REALLY APPRECIATE THIS. Steven Bergeron says. I have spent hundreds if not thousands purchasing music from I Tunes over the years. Now they feel they have the right to take that music away from us and make us pay a subscription to listen to music already purchased? I look forward to the class-action lawsuit. Not happy. I cannot find many of the tunes I purchased! I paid money for many I-Tunes cards and bought hundreds of songs… they are mine..paid for! Where are they? And how dare you make listening to music I paid for this difficult? Fernando Angon says. @Colin Gibson you probably moved the original file location? That’s perhaps why it cannot find the original files. Colin Gibson says. I have just spent ages setting up another itunes library, for a family member, on the same pc as my original library. I then spent another huge amount of time copying some of the tunes from my library into the new library. Several things have now happened 1) I can play some of the tunes in the new library 2) i can’t play other tunes in the new library – it says unable to locate 3) i can’t find some tunes that i copied to the new library even though i purchased them in the past and have copied them over and i am finding it difficult to re-download these purchases. I have now spent around 8 or 9 hours in total, with this and cannot sync with my child’s ipod because the library is dodgy – please advise. Chenri Jano says. Itunes in PC / Mac > Login > Store > Manage : Account > Itunes in the Cloud : Hidden Purchases : Manage > Unhide All. Thanks to Sandi says July 21, 2019 at 9:34 pm …. Elisabeth Miller says. I can’t download anything I have purchased in the past few months – I have had iTunes for years and the phone isn’t the issue as I have done it on this phone before and there is loads of space. I have tried on data and wifi and it just will NOT do what it is recommended here. I press Download all and it ‘pretends’ to start and then goes back to down load. I have done all the things – 1. restarted phone – check 2. uninstalled and reinstalled app – not available as an option as these are native apps 3. am fully financial on iTunes – check 4. tried wifi (unlimited fast)- check 5. tried data – unlimited4G – check ** plugged into power 6. iOs and iTunes versions fully up to date – Check. So – what can I do now because I am sick of paying for music I can’t access offline. I tried to redownload the music videos I purchased in the iCloud sign in the iTunes but it doesn’t download, how do I download this music videos I purchased from iTunes to my music library again? I Have purchased a movie from iTunes and I can’t download to iPad. Error can’t download movie at this time message keeps coming up. Song Bin Huang says. No, I could not see Icloud at all, and don’t know where to download my purchased music. Not sure about all this re-downloading business. I’ve just gone through my purchase history, and re-downloaded the missing albums, some of which I purchased 12 years ago, only to be CHARGED AGAIN! Mickey Silverstone says. yesterday I learned I cannot easily transfer photos from my ipad or iphone (I need to buy an app program for 40 bucks to transfer photos that I could easily transfer on mh old android since their software allows the device to operate as a disk), and today I learn I cannot redownload mucic I had purchased.. Apple is killing off itunes next year, its been in process of that when it separated apps and books and pissed me off. Its apparently going to a monthly fee. I hope Apple goes bankrupt. I now hate a companies products that I so loved 25-30 years ago that were not just user friendly but intuitive. I am not the only one as Apple is losing market share in a contracting market. Great Job Tim Cook! Hopefully this helps people… In iTunes on your computer: Click on Store then Account In the right hand side bar (Log In if needed)… Then click one Manage in the “iTunes in the Cloud” section, subsection “Hidden Purchases: Unhide any hidden, redownloadable Purchases”. Thomas Ste. Marie says. I am like everyone else. There is no cloud icon to download my music after losing my hard drive. luckily I had a backup but it didn’t have my newer purchases. Please respond or tell me how to move the music from my phone to my computer. This is ridiculous. Bonnie Gibson says. I’m trying to re-download an app I purchased in 2018 and all it does is take me to the “Manage Payments” window with Payment Methods. I’ve already paid for the darned thing! All this started when I couldn’t get the money in my iTunes account to pay for in-app purchases. I am attempting to download already purchased movies from the

app store but clicking the cloud icon does nothing. I will take a refund on all of my purchased movies thanks because I cannot access them. Perhaps netflix might provide a better service, or at least pay attention to their customers from time to time. Apple ! Bbbbbblllllleeeeehhhhhhhhhhhhh. I’ve purchased complete albums but only a couple of songs remains in my iTune Music library. I can locate the albumin from the Purchased Music. I tried to re-download them from iTune Stores but couldn’t. Your advice doesn’t work for me as I cannot find a Cloud icon next to the albums in question. All the comments above prove what I have always suspected that Apple are trying to force people to subscribe to their itunes music which they have been aggressively advertising to a very annoying extreme. Each time I try purchasing new music Im bombarded with subscription pushing all the time. Im sick of it I will now not buy music or anything from apple ever. Warren Harding says. I used I tunes on my old computer using vista. It worked great! Now I cannot update vista and I bought a new computer with win 10. Now iTunes sucks. You guys screwed up iTunes so bad I hate it. Now I’m thinking about changing phone brands. I’ve never been so disappointed. It’s a good thing I backed up my music library to another program or I would have lost it. I’m telling everyone how stupid this is and advise them to look to other music programs. Anyone want to buy a used iPhone and iPad! 🤯😡🤬 William Stewart says. This didn’t help as I could not see a cloud and all I want to do is download the song I purchased. There doesn’t seem to be anyway to do so. This does not work. The Download All option has been removed (iTunes 12.8.2). This is TERRIBLE! I just got a new computer running High Sierra, and wanted to download all of my purchases. Apparently… I have to select them ONE AT A TIME. I’m sitting here selecting them in batches of 20-30. They download pretty fast, but there should be a BETTER WAY. Why do they keep BREAKING THINGS? What’s even worse, is that I went to Album View to make it faster (since theoretically, that should ease up having to click on EACH SONG). I selected “Not in my Library” since I had already downloaded a few. It appeared to be downloading them, and then it was empty (although I had to refresh it). Then, I went to my Library, which was still set to Song view, and virtually everything still showed the Cloud icon, indicating that they had NOT downloaded. I don’t know what the Store thinks it did with my songs. So now, I am back to selecting each one individually (I tried using the shift key to select multiples at once – didn’t work). I tried going to Album view in the Library to make it easier than each song, but can’t tell what it’s doing. It is in a different sort order. I used to LOVE iTunes, made everything so easy… I bought a LOT! No more. Would rather have a disc (their sound quality has gotten really bad too, it seems to degrade?) But… of course, they took away the disc drive. I am 100% positive that this is all part of the plan to get you to SUBSCRIBE to their music plan. I can not find any of my past audiobook purchases in iTunes or iBooks. I have a new i phone x but I’ve had this issue before. Please let me know how I can recover my library. The download all option is not available for me… and I have the latest version of iTunes. Mike cully says. No, I have purchased music, complete albums and many songs are missing. The “not on iPhone” indicates everything is there. I am missing ALOT OF PURCHASED MUSIC ! one movie I purchased got corrupted, now iTunes does not give me the little cloud to download it again. I checked the hard drive and the folder is there for the movie but it is empty. what is the rational reason for the 90 day malarkey I have paid my money so I expect to be able to watch/listen to my purchases. Maura Sammon says. I purchased the Film “To Kill a Mockingbird” on my iPad. I later purchased an iPhone and had occasion to change my Apple ID whereupon the Film vanished from my iPad. How do I revover it? What if i’m not using the cloud? I don’t have that option. Why is it so friggin hard to download songs that I’ve purchased onto my ipod? There are about a million different articles on how to do it, but none of them work. Did this help? Let us know! Cancel reply. This site uses Akismet to reduce spam. Learn how your comment data is processed. Primary Sidebar. Recent Posts. Who’s Behind Technipages? My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all. Follow me on Twitter, or visit my personal blog.